"I can't remember who I spoke to when I ordered my part, but if you could review the order and find out, thank him again for the fantastic service and for being a great customer service person. Your company [no make that every company] would do a greater amount of business if they had more people who is the type of person who took my order. He was very very professional, very thourough and extremely competent, a rare commodity in today's business climate. If I we're the owner of your company I would have this gentleman oversee customer service and teach his way of conducting business. As I said I don't recall his name, but I'm certain you can locate my order and find out who he is. I have told numerous people to go on line to check out your business. Once again that gentleman should be given notice of this letter and should be in line for a raise and or promotion. Thank him again for me. Ed Novak"posted by: on February 13, 2010
"When oil leak from the oil pump don't have to replace the whole thing, just replace this o-ring and save alot of money."
posted by: Jai on May 19, 2009